Preamble

RPG Retail plans to scale up to 5 million square feet of retail space across four formats by the end of 2010.  Manpower, trained in Operational Excellence, Product Knowledge, Customer Acquisition skills and Store Economics would be the leading edge differentiator when in pursuit of organized retailing success and excellence.

 This makes it necessary to create  a platform for pursuit of  knowledge through the ranks and file of the company and provide a sense of continuous learning and growth.

 There is also a tremendous necessity to capture and document our proprietary retail wisdom and understand emerging industry trends, through research and collaborative participation.

 ‘Pragati’ – The Concept

 ‘Pragati ‘ is more than the equivalent of an in-house training department, also geared as a center to promote operational excellence.

 Value Proposition / Benefits

 ‘Pragati’ will deliver strategy driven in-house training solutions suiting prevailing requirements for the retail business. The main aim is to provide a positive cost benefit ratio through benefits of standardization and centralization of training within the retail sector across India.

 The ‘Pragati’ Vision

 Our Vision is to build Spencer's as the most professionally managed retail business in the country through-

          - Building excellence in all operating processes

          - Nurturing and facilitating a learning & growth culture

          - Building a Unique Retail Experience for our customers

 The ‘Pragati’ Mission

 To provide relevant knowledge and skills to employees in order to enhance their competencies and potential ensuring total alignment to business goals and growth to both the individual and the organization.